Referrals


If your insurance plan requires a referral from your family doctor, you will have to have secured that referral before you can be seen in our office. Unfortunately, if you do not have the referral, we will have to reschedule for you, unless you wish to personally pay for the appointment.


For Your First Visit


Please be sure to bring your insurance cards and a picture ID. If your injury is being filed under worker's compensation, you will need to have had your claim approved and to bring the information such as claim number, insurance company, adjuster, etc. If you have questions about this, please call our office.


Payment


We will collect your co-pay deductible, and any other payment for charges for which you are responsible at the time of service. We recommend that you call the member services 800 number on your insurance card before coming to your visit, if you have questions regarding your deductible, co-insurance, or coverage. We will also verify your eligibility and benefits so that we may properly collect at your visit. We accept cash, checks, debit cards, and Visa/Mastercard.


Insurance Filing


We will bill primary and secondary insurances, if you provide insurance information. However, you are ultimately financially responsible for the bill. Insurance companies may require you to fill in an accident report, which they will mail to your home. If you do not complete and return the form, they will not pay for your services. If this happens, you are then liable for the entire bill. We recommend that you talk directly with your insurance company regarding payment for your service.


Cancellations:


We Greatly appreciate your calling at least 48 hours before an appointment that you will be unable to keep. This will enable us to give the appointment to another patient.


Change of Insurance / Address etc.:


Be sure to notify us of any changes in either your address, phone number, or insurance company. If you change insurance companies to another HMO, you must secure a new referral or your services will not be covered.


Emergencies:


If you have a non emergency problem outside of office hours, please call (940)566-2440. If the problem is serious, call 911 or proceed to an Emergency Room at once and ask that Dr. Weinberg be called.